The average small business runs eleven tools that do not talk to each other. The gap between them is filled by a person with a spreadsheet, copying fields.
Not a diagram of an idea. This is the shape of a system we have actually shipped for this service, assembling and then running a job.
We list every tool, what data lives where, and which handoffs are currently a person. The map usually surprises people.
Agreeing what "customer name" means in each system before wiring anything. This is where integrations actually fail.
Changes propagate both directions where it makes sense, with a defined winner when both sides change at once.
Matching on more than email, so the same person entering twice does not become two records.
For tools with no off-the-shelf integration, we build against their API directly.
Every sync writes a log line. When someone asks why a record changed, there is an answer.
Chosen per project, not per habit. If your team already runs something that works, we build on that instead.
Typical ranges from our own builds, not industry averages. Yours will depend on your process.
Then we build against its API directly. Almost every modern SaaS tool has a REST API even when it has no listed Zapier connector, and n8n's HTTP node handles anything with one. If a tool genuinely has no API, we look at whether a scheduled export or a headless workflow can bridge it, and we will tell you if the honest answer is no.
No, and we push back on it more often than clients expect. Two-way sync needs a defined conflict winner and doubles the failure surface. Where one system is genuinely the source of truth, one-way is simpler and safer.
Occasionally, yes. That is why every integration we ship alerts on failure rather than dying quietly. On a maintenance retainer we fix breakages as part of the arrangement.
Matching on a combination of fields rather than email alone, with a review queue for near-matches instead of silent merging. Deduplication that guesses is worse than none.
A 20-minute call where we map your process and tell you honestly what is worth automating first, and what is not worth touching.
Keep your CRM, spreadsheets, database and billing in real-time agreement, with deduplication, conflict rules and an audit trail on every change.
We design, build and host n8n and Make workflows that run your operations end to end, with error handling and alerting built in from the start.
We design and build REST and GraphQL APIs, and the middleware between your systems, with authentication, versioning and documentation as standard.